Refund policy

Because of hygiene, design, and intellectual property reasons, all sales are final, except in the following cases:

1. Eligible Cases for Replacement/Refund

We will replace or refund only if:

• The item is defective on arrival;

• The item received is incorrect;

• The item is substantially damaged during transit.

2. Process

To qualify, you must:

1. Notify us within 7 days of receiving the product;

2. Provide photos and a description of the issue;

3. Return the product (if requested) in unused condition.
   
   

3. Exclusions

We do not accept returns or refunds for:

• Normal wear-and-tear or slight cosmetic imperfections;

• Damage caused by misuse or accidents;

• Lost shipments due to incorrect address provided by user;

• Change of mind.

We may, at our discretion, offer store credit or a replacement.